Full-time Triage Worker

Sporting Chance is looking to recruit a full-time triage worker to expand our front-line triage team. This is a permanent position located at our treatment and triage facility in Hampshire. The role will be to manage and sign-post those seeking support through our national telephone service offered to the world of professional sport. The successful applicant will enjoy a comprehensive employment package and join a developing and thriving team.

For further information please email (no agencies)

The starting salary will be circa £26500.00

It will be essential that they are able to demonstrate

  • Experience of a client facing, triage or key working role in the field of mental health or public support.

  • Experience of initial contact screening and information gathering through telephone and email communication.

  • An ability to prioritise and manage a busy case load and level of enquiries.

  • Experience of a varied range of mental health and emotional presentations.

  • An ability to interpret emotional / mental health presentations and sign post to relevant pathways of support

  • An excellent telephone manner with an ability to communicate information to both clients and third-party agencies.

  • Good professional boundaries whilst showing a welcoming level of empathy to clients.

  • A good level of I.T. skills together with an ability to manage data through spreadsheets and database software.

  • Good administration skills and able to record sensitive information in an appropriate manner.

  • An experience of working with a high level of confidentiality whilst respecting national safeguarding expectations.

  • A good working knowledge of GDPR requirements.


If you are interested in being considered for this role please forward an up to date CV including your experience and relevant qualifications with a covering letter to

We will not be able to respond to all enquires but please be assured that all correspondence will be read and checked against and equal opportunities framework. The closing date for applications will be Friday 3rd January and the interviews will be held on 21st or 22nd January.  If you have not heard back from us by the …you may assume that on this occasion you have not been successful.

Any offer of employment will be subject to a successful interview, receipt of two references and a satisfactory enhanced DBS check.